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Re: De-authorize devices

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Regular Visitor

Re: De-authorize devices

ComcastLori/ComcastDan,

 

I just spent two hours on the phone with customer service who logged into "x-ray" and could not find the option to "de-authorize" devices.  Could you please help me with this issue.  I believe there are several people free loading on my account via the Xfinity Steam App.

 

Thanks

Accepted Solution

Re: De-authorize devices

 

krypto71077, glad we were able to get this taken care of. Post again if you need further assistance. 

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Official Employee

Re: De-authorize devices

 

krypto71077, I can de authorized your device. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.




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Regular Visitor

Re: De-authorize devices

PM SENT.

Official Employee

Re: De-authorize devices

krypto71077, I've deauthorized as requested. Please post again if you need anything else. 




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Official Employee

Re: De-authorize devices

 

krypto71077, glad we were able to get this taken care of. Post again if you need further assistance. 




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