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Xfinity TV - FAQs and General Information

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‎04-08-2011 04:21 PM

Retired Administrator

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Re: Xfinity TV - FAQs and General Information

OK..My question is probably general. Being non-computer literate I have not been able to find the answer to my question. I would like someone to respond in simple language and explain the difference in Comcast and Xfinity. Both names appear on my email accounts and in other areas and I have never been sure why or what makes the difference in the two names. As I originally signed up with Comcast, and I still a Comcast customer or am I now an Xfinity customer or am I a customer to both?

Thanks,

aka

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Posted by
Email Expert

Member Since: ‎05-21-2006
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Re: Xfinity TV - FAQs and General Information

Moved to the Customer Service Forum and will notify the Administrator of your post. Click on the blue link to go to your post and replies to it.

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Message 3 of 5 (68,330 Views)

Re: Xfinity TV - FAQs and General Information

OK..My question is probably general. Being non-computer literate I have not been able to find the answer to my question. I would like someone to respond in simple language and explain the difference in Comcast and Xfinity. Both names appear on my email accounts and in other areas and I have never been sure why or what makes the difference in the two names. As I originally signed up with Comcast, and I still a Comcast customer or am I now an Xfinity customer or am I a customer to both?

Thanks,

aka

Posted by
Silver Problem Solver

Member Since: ‎01-11-2010
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Re: Xfinity TV - FAQs and General Information

Comcast is the corporate name. Xfinity is the branding name that Comcast has given to their Television, Internet, and Telephone services.

So you are still a Comcast customer. Payments still go to the same corporation.

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Re: Xfinity TV - FAQs and General Information

  ahhhhh OK now my husband and I better understand the difference. Thanks so much,

 

aka