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Xfinity TV - FAQs and General Information

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Posted by
Retired Administrator

Message 1 of 5
82,256 Views

Set Top Box Catalogue and User Manuals

 

http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=292408ac-baf0-4d2d-b080-f971...

 

 

Universal Remote Control Codes

 

http://www.comcast.com/corporate/customers/customer_support/remotes.html

 

 

DVR and Advanced Features

 

http://www.comcast.com/Corporate/Learn/DigitalCable/DVR.html?INTCMP=ILCCOMCOMVR20668&fss=DVR

 


Setting Parental Controls

 

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/Parental_Control

 

 

AnyRoom DVR

 

http://www.comcast.com/anyroomdvr/

 

http://customer.comcast.com/Pages/FAQViewer.aspx?Guid=ce02312b-245f-4ee0-a780-f62f9227480b

 

My DVR Manager

 

http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=70efa27a-673a-4c51-b673-5c29...

 

DVR FAQs

 

http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=292408ac-baf0-4d2d-b080-f971...

 

 

DTA FAQs

 

http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=57641d6e-8f30-4496-af85-d21c...

 

 

Payment Center Locator

 

https://www.comcast.com/Localization/Localize.cspx?Referer=/customers/contactus/paymentcenter/locate...

Just 'Dete'
Retired Help Forums Admin



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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Retired Comcast Employee.
Please post so people with similar questions may benefit.
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Mark it as a solution!solution Icon

4 REPLIES
Posted by
Gold Problem Solver

Message 2 of 5
73,348 Views

Moved to the Customer Service Forum and will notify the Administrator of your post. Click on the blue link to go to your post and replies to it.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
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Message 3 of 5
68,806 Views
Solution

OK..My question is probably general. Being non-computer literate I have not been able to find the answer to my question. I would like someone to respond in simple language and explain the difference in Comcast and Xfinity. Both names appear on my email accounts and in other areas and I have never been sure why or what makes the difference in the two names. As I originally signed up with Comcast, and I still a Comcast customer or am I now an Xfinity customer or am I a customer to both?

Thanks,

aka

Posted by
Silver Problem Solver

Message 4 of 5
67,933 Views

Comcast is the corporate name. Xfinity is the branding name that Comcast has given to their Television, Internet, and Telephone services.

So you are still a Comcast customer. Payments still go to the same corporation.

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Message 5 of 5
67,907 Views

  ahhhhh OK now my husband and I better understand the difference. Thanks so much,

 

aka