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xfinity email

When I use my home computer (mac) I can access all my email; however when I use my iphone or another computer, I can only access incoming emial and not saved.

Email Expert

Re: xfinity email

On the Mac, are you using Mail to access your email, or just signing in through Safari or some other browser?  If you are using Mail, do you have the account enabled using IMAP or POP3?




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Frequent Visitor

Re: xfinity email

IMAP
Email Expert

Re: xfinity email

I'll take that to mean that you are using Mac Mail on the desktop.  If that is the case, what happens when you try to access other folders on the phone or the other computer?  There's several different ways we can go with this.  Can you see your other folders on the iPhone?




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Frequent Visitor

Re: xfinity email

Thank you for your assistance. I believe I am using IMail but I can't check til next week. What folders are you asking about on iphone? My mailbox folders are all there if that is what you mean "inbox sent trash" Are those what you mean?
Email Expert

Re: xfinity email

OK in your OP you stated that you couldn't see "saved" messages on the phone or the other computer.  What messages are you referring to?  What folder are they in?




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