Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,298

members

1,286

online

29,319

topics

Top

windows live mail

New Poster

windows live mail

Since I downloaded the free windows 10 I've lost my windows live email , mr printer , etc.  , what do I do ?

Service Expert

Re: windows live mail

When you installed Windows 10 did you upgrade over the previous version of Windows or did you do a clean install?

 

If you did an upgrade, and you chose to keep your existing settings what you lost should still be there.

 

A clean install will wipe the hard drive.

 

Reinstall the programs you lost.

 

For your printer, if you have the cd with the drivers use that. If you do not have the driver cd OR if the cd does NOT have Win 10 compatible drivers, go to the printer manufacturer page to get the drivers. Be aware that you will have to look for Windows 10 drivers.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 225 views
  • 0 kudos
  • 2 in conversation