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windows 8.1 computer app

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windows 8.1 computer app

WHEN I TRY TO OPEN MY EMAIL; ON COMCAST, I GO IN CIRCLES

  • WE'RE ACCESSING YOUR PROFILE NOW
  • WEB PAGE HAS EXPIRED
  • LONG RUNNING SCRIPT ...
  • XFINITY WI FI DISABLED

I WOULD LIKE A COMPUTER APP ON COMCAST THAT ALLOWS DIRECT ACCESS TO MAIL

WHEN YOU SIGN IN WITHOUT TRYNG TO SIGN IN MULTIPLE TIMES.

 

Expert

Re: windows 8.1 computer app


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

Also, you could try switching from the Full version of Xfinity Connect to the Lite version. Go to Preferences>>>>General, and see which one you're using now. Full is the default. Select the Lite version.

If you are using IE 10 or 11, make sure Compatibility mode is enabled for comcast.net. You will find it in IE under "Tools".