Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,390

members

1,088

online

36,049

topics

Top

url hijacked to Comcast avtivation page

ANSWERED
New Poster

url hijacked to Comcast avtivation page

Just hooked up and activated the Arris 862.  Everything seemed to work well.

 

Now when I am on Facebook and click on another link, I am taken to the Comcast activation page.where it wants me to go through the activation process again? 

 

Does anyone know how ro correct this?

 

Accepted Solution

Re: url hijacked to Comcast avtivation page

by

First try clearing out your browser's cache / cookies / history.

View answer in context
Connection Expert

Re: url hijacked to Comcast avtivation page

First try clearing out your browser's cache / cookies / history.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 798 views
  • 0 kudos
  • 2 in conversation