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unwanted browser pop up wont go away

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unwanted browser pop up wont go away

when loging on to my homepage, xfinity.com, a pop up window appears asking what I want for my homepage, no matter what I put down, I hit done but window stays on preventing me from using internet. The only way around it is to open a new tab over original one, you cant even close window, you have to shut down and restart every time

Email Expert

Re: unwanted browser pop up wont go away


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.





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