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unable to access email

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unable to access email

How do you access email?  The left navigation no longer exists and it seems to be replaced with icons.  I've clicked on the mail icon and the screen flashes, but stays on the xfinity home page.  I tried the xfinity "chat" yesterday, and the person seemed frustrated and disconnected our conversation.  Any assistance would be greatly appreciated!  Thanks in advance!

 

PS. hoping the answer lives in the community forum and not sent to the email I can't access.

Email Expert

Re: unable to access email


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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