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some emails sent to me at my comcast.net address are not received in my Outlook 2010 inbox.

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some emails sent to me at my comcast.net address are not received in my Outlook 2010 inbox.

A few, not all, emails sent to me at my comcast.net address are never received in my Outlook 2010 inbox.  They appear in my xfinity.com inbox but never show up in my Outlook 2010 inbox.  Most of my emails that are sent to my comcast.net address are received in my Outlook inbox, but there are a few that I do not receive in my Outlook 2010 inbox.  Why is this happening and can it be fixed?

Email Expert

Re: some emails sent to me at my comcast.net address are not received in my Outlook 2010 inbox.

Are the messages in question usually from the same senders?  If so, you might try whitelisting them in Outlook.  See if this applies to you----------------------

 

https://www.extendoffice.com/documents/outlook/1129-outlook-add-safe-senders-list.html

 

Have you checked the Spam folder in Outlook to see if any of them are going there?




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