Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,485

members

1,190

online

29,365

topics

Top

solutions

New Poster

solutions

want to change back to old email format. i didn't change it, if i did it was by accident. like the old format better. my wifes email format never change. sometime comcast make change with out the customs in put. please help me change back to the older email format   jbd1963

Service Expert

Re: solutions


jbd963 wrote:

want to change back to old email format. i didn't change it, if i did it was by accident. like the old format better. my wifes email format never change. sometime comcast make change with out the customs in put. please help me change back to the older email format   jbd1963


I'm sorry but once an account has been migrated to the new format it cannot be changed back to the old format. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 148 views
  • 0 kudos
  • 2 in conversation