Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,500

members

522

online

29,161

topics

Top

sign out button gone email?

ANSWERED
Valued Contributor

sign out button gone email?

several times this wknd my sign out/ acct buttons etc are not at top of email after loads even after reload, both f fox and mozilla all up to date win 7 wierd. Its sporadic.

Accepted Solution

Re: sign out button gone email?

Gah!  Found the issue.  Fixed it.

Log out, close the browser, log in.  Should be ok now.

View answer in context
Valued Contributor

Re: sign out button gone email?

I think (not certain) it could be related to the button at bottom of browser saying "show all content".  I clicked it and the buttons appeared.     But not sure if that was a fluke.   Cmcst email sure is persnickety stuff happens sporadically, its fine for a long time then it isnt wierd stuff happens.

Official Employee

Re: sign out button gone email?

Gah!  Found the issue.  Fixed it.

Log out, close the browser, log in.  Should be ok now.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Valued Contributor

Re: sign out button gone email?

thank you Smiley Happy Hey, just want to know did you email me? Jordan?  Wondering who it was. Was it others email too and did this get fixed by going into my email or at just comcast end?  Just wondering ...? thanks for fixing Smiley Happy

Official Employee

Re: sign out button gone email?

Hello ,

 

The email was sent by the messaging team. this was a comcast change, nothing related to your account.

 

Thanks


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Valued Contributor

Re: sign out button gone email?

well hello cc Smiley Happy Now it makes sense.  Just wanted to make sure for next time, didnt know you could email me, thank you all is fine now Smiley Happy much appreciated.

Contributor

Re: sign out button gone email?

 

 No - that does NOT work!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 6 replies
  • 1394 views
  • 1 kudo
  • 4 in conversation