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server on the sorbs list

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server on the sorbs list

I am having a problem with email that is sent to me bouncing.  I contacted my domain provider (name.com).  I use their email forwarding and they are saying that the ip address 69.252.207.121 is on a sorbs list and that is why it is being rejected.  I believe this is a comcast IP.  Funny thing, when they send directly to my gmail account (which is the email that name.com is forwarding to) it comes through with no issues.  Is this an issue with the sending email person's IP or with me?

The header for the returned email is:

Reporting-MTA: dns; comomta-chZ-Olv.sys.comcast.net [69.252.207.121]
Received-From-MTA: dns; BRUTUS [71.229.151.248]
Arriva1-Date: Mon, 30 Jan 2017 19:13:43 +0000

F1na1-recip1ent: rfc822; s***@*******.com   <<I changed this email address for this message>>
Action: fai1ed
Status: 5.1.1
Diagnostic-Code: smtp; 554 5.7.1 Service unavai1ab1e; C11ent host [69.252.207.121] b1ocked using dnsb1.sorbs.net; Current1y
Sen ing Spam See: http://www.sorbs.net/1ookup.shtm1?69.252.207.121
Last-attempt-Date: Mon, 30 Jan 2017 19:13:44 +0000

Email Expert

Re: server on the sorbs list

Comcast security should be able to help with blocking issues-------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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Re: server on the sorbs list


ColoradoSteve wrote:

I am having a problem with email that is sent to me bouncing.  I contacted my domain provider (name.com).  I use their email forwarding and they are saying that the ip address 69.252.207.121 is on a sorbs list and that is why it is being rejected.  I believe this is a comcast IP.  Funny thing, when they send directly to my gmail account (which is the email that name.com is forwarding to) it comes through with no issues.  Is this an issue with the sending email person's IP or with me?

The header for the returned email is:

Reporting-MTA: dns; comomta-chZ-Olv.sys.comcast.net [69.252.207.121]
Received-From-MTA: dns; BRUTUS [71.229.151.248]
Arriva1-Date: Mon, 30 Jan 2017 19:13:43 +0000

F1na1-recip1ent: rfc822; s***@*******.com   <<I changed this email address for this message>>
Action: fai1ed
Status: 5.1.1
Diagnostic-Code: smtp; 554 5.7.1 Service unavai1ab1e; C11ent host [69.252.207.121] b1ocked using dnsb1.sorbs.net; Current1y
Sen ing Spam See: http://www.sorbs.net/1ookup.shtm1?69.252.207.121
Last-attempt-Date: Mon, 30 Jan 2017 19:13:44 +0000


 

ColoradoSteve-

 

Thanks, I've reached out to SORBS.

 

ComcastDaveL





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