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problem replying to emails

New Poster

problem replying to emails

my email reply function will not allow me to type in a reply without a delay of at least 10 to 15

seconds between characters---the cursor disappears for the above time span, then reappears

when you can type in 1 or 2 more characters when the above is repeated

Email Expert

Re: problem replying to emails


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

Also, you could try switching from the Full version of Xfinity Connect to the Lite version. Go to Preferences>>>>General, and see which one you're using now. Full is the default. Select the Lite version.







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