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print option from menu

New Poster

print option from menu

I have lost the ability to print email messages from the Comcast menu.  I get the familiar print preview screen but with option to save or cancel.  Print option is not there any more.  How do I fix this?

Email Expert

Re: print option from menu


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.








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I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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New Poster

Re: print option from menu

Thank you.  It seems to be the browser.  I am using Google Chrome and tried a different browser and it printed fine. 

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