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pernament error

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pernament error

On outlook I built a group list.  When I made the 1st mailing 4 of the 25 e- mail address came back with the following "Delivery to the following recipients failed permanently" it then printed the e-mail address used and then printed - Reasonermanent Error.

 

I have verified with the parties that their address is correct and entered properly.  Why won't good address be processed?

Official Employee

Re: pernament error


mlboppe wrote:

On outlook I built a group list.  When I made the 1st mailing 4 of the 25 e- mail address came back with the following "Delivery to the following recipients failed permanently" it then printed the e-mail address used and then printed - Reasonermanent Error.

 

I have verified with the parties that their address is correct and entered properly.  Why won't good address be processed?


mlboppe-

 

If you can send me a private forum message with the recipient addresses and the date you tried them, I may be able to find some additonal detail for you.

 

ComcastDaveL





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New Poster

Re: pernament error

I spoke to a comcast service representative but do not think she understood my problem.  She kept trying to get me to reset e-mail.  I told her that my e-mail was working fine but that I had 4 e-mail address that would not go.  I further told her that they were good address, had been confirmed that they were typed correctly, but continued to receive the following notices:

 

From:  mailer-daemon@comcast.net

 

Message:  Delivery to the following recipent failed permanently:

e-mail address

Reason:  Permanent Error

 

Any help is greatly appreciated

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