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my email inbox

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my email inbox

Hello,

Last night all my emails in my inbox just disappeared.  A ton of them...going back about 20 months.  Both on my mobile device and my desktop.  I think (?) I am receiving new emails, but not sure.  Can I get all those emails back?

Michelle

Email Expert

Re: my email inbox



As a precaution I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection, or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong.

You can also call Comcast security and ask them to look at your account------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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