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modifying address not showing correctly when i pull up address

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modifying address not showing correctly when i pull up address

I modified first name of contact. When I email this contact, my changes do not show.

Gold Problem Solver

Re: modifying address not showing correctly when i pull up address

Switch to the LITE version of XC to make the change.  From the Inbox, click on Preferences, then click on General.  A window opens, click on Lite to switch.  Close out and click on refresh to refresh your browser.  Now, when you go back into XC Inbox you will be in Lite.  Click on the address book to make the name change. 

After making the change  correctly in the address book, you can go back to the Full version again.



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