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migration of email address

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migration of email address

I just installedWindows10 on mywifes laptop. It came with Windows 8.1 installed. Her laptop is accessing Xfinity via WIFI. Now when she opens the Xfinity homepage it installs MY email and hers is nowhere to be found.  I tried setting her up as a new account for my user account but this doesn't quite work. What I want to do is access her old email address and add it to her laptop but I can't seem to find the info on how to do this. Any suggestions?

Email Expert

Re: migration of email address

Are you the Primary account holder, and your wife is a secondary account?  She should be able to just go to the Xfinity homepage and sign in with her own credentials.  What happens when she tries to do that?




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