Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,834

members

1,306

online

36,285

topics

Top

maintaining e-mail continuity when changing ISPs

New Poster

maintaining e-mail continuity when changing ISPs

I am in the process of changing Internet service providers and want to maintain e-mail continuity. Is there a preferred method to accomplish this?

Email Expert

Re: maintaining e-mail continuity when changing ISPs

When you cancel service, your Comcast email will no longer be available to you.  So before you cancel, look at this post from CCCarole on how to move emails using a desktop email client----------------------------

 

http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Export-emails-from-Comcast-server/td-p/...

 

If you don't have a lot of email in local folders, you could start forwarding what you want to keep to some other free-standing account like Gmail, Outlook.com or Yahoo, etc.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 197 views
  • 0 kudos
  • 2 in conversation