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mailboxes

I want to learn how to manage my email mailboxes.

Service Expert

Re: mailboxes

What exactly do you want to manage? Be specific.




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New Poster

Re: mailboxes

Next to the new emails is a box marked mailboxes where you can save emails in folders. I have created some folders but I can't figure out how to put them in the order I want and sometimes the folders are indented which I don't want.

Service Expert

Re: mailboxes

You are not able to put them in the order you want. After the standard folders are listed any you create will be in alphabetical order.

 

As for the indented ones is this what you mean?

 

xfinity connect indented folders.PNG

 

If this is what you are referring to the indented folder was created as a SUBFOLDER of main folder. The black arrow indicates a subfolder under a folder name.

 

You can remove it as a subfolder by RIGHT clicking on the folder name. In my example I would right click on From My Son.

 

A menu will open up, choose MOVE.

 

Select the destination choose MAILBOXES if you do not want it to be a subfolder under anything else. When creating a new folder using Mailboxes also applies so it will not end up as a subfolder.

 

Click OK.

 

You will then see it as a separate main folder. I have erased the names of several of my folders.

xc mailboxes1.PNG




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