Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,284

members

742

online

29,125

topics

Top

image resize

New Poster

image resize

When I try to attach images to my Comcast e-mail message, Comcast does not recognize the downsized images that I created in Adobe Photo Shop elements.  I had no problem with this process in Windows 7.  With Windows 10 installed, the attached images are the original over-sized version.

Gold Problem Solver

Re: image resize

What size are the images?   You can resize an image using a program such as Irvanview.  Save the oroginal and create a second image smaller than the first one.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 266 views
  • 0 kudos
  • 2 in conversation