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how do i add and e-mail address to my account

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how do i add and e-mail address to my account

How do I add an e-mail address to my account??

Service Expert

Re: how do i add and e-mail address to my account


RickSK wrote:

How do I add an e-mail address to my account??


See this link:  http://customer.xfinity.com/help-and-support/internet/adding-new-user-names-or-email-addresses/




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Frequent Visitor

Re: how do i add and e-mail address to my account

I have been to this link, and even though the graphics are wrong and need to be updated, I did go on and attempt to add another user. When I'm done I see

 

There was an error

Something has gone wrong, please try again.

 

This has happened for multiple tries, but I never know exactly what the error is!!! It doesn't tell me. Any ideas?

 

Service Expert

Re: how do i add and e-mail address to my account


icefan wrote:

I have been to this link, and even though the graphics are wrong and need to be updated, I did go on and attempt to add another user. When I'm done I see

 

There was an error

Something has gone wrong, please try again.

 

This has happened for multiple tries, but I never know exactly what the error is!!! It doesn't tell me. Any ideas?

 


Are you signing in with the Primary username?

 

To verify or find your Primary username click here.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Frequent Visitor

Re: how do i add and e-mail address to my account

"Are you signing in with the Primary username?"

 

yes.

 

I don't want to add an email for another PERSON. I want a second EMAIL address/account for MYSELF.Can you not have (2) email addresses on comcast that end in @comcast.net for the same USER? 

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