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how can I forward an email?

New Poster

how can I forward an email?

the forward option on my emails has disappeared.....how can I forward an email to another email address?

Email Expert

Re: how can I forward an email?

How are you accessing the email?  On a computer with a browser, or on a tablet or what?




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Re: how can I forward an email?

I'm  using a HP laptop w a browser (Comcast)

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Gold Problem Solver

Re: how can I forward an email?


jonandcha wrote: ... how can I forward an email to another email address?

If you still have the old "Zimbra" webmail ("web.mail.comcast.net/zimbra/..."), the setting is under Preferences / Email / Email Forwarding. If you have the new Open-Xchange "Appsuite" webmail ("connect.xfinity.com/appsuite/..."), the setting is under (gear icon) / Settings / Mail / Auto Forward.

Email Expert

Re: how can I forward an email?


jonandcha wrote:

I'm  using a HP laptop w a browser (Comcast)


Comcast isn't a browser.  A browser would be something like Edge, Firefox, Chrome etc.  At any rate, try clearing your browsing history, then close it out and restart it in a fresh session.  Does the forward arrow icon show up?




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