Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,942

members

1,389

online

30,051

topics

Top

forwarded emails change to text???

New Poster

forwarded emails change to text???

If i receive an email and want to forward it, the forwarded email changes to all text and the graphics show up as an attachment.

 

How do i change my settings to just have the email stay in the same format?

 

the terms i am using are my own, not technical.   The typical situation is someone sends me a letter on company letterhead, then when i forward it, it looks like i typed it myself. 

Email Expert

Re: forwarded emails change to text???

Check to see if you have your account set to forward/reply to messages using HTML.  From the Inbox page, go to Preferences>>>>>Email>>>>>>Composing.  Is it set for HTML or Plain Text?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 569 views
  • 0 kudos
  • 2 in conversation