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finding a certain email

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finding a certain email

Why can't I look up a specific email thread? I used to be able to click on "from" and type in the contact I'm looking for. I haven't been on the computer in awhile so I'm probably blind to the solution right in front of me. Also, is there a way to prioritize a certain contact so that I alerted when an email is sent? I tried doing this from my android. Now I'm completely locked out of it. None of my passwords work. All it says is that the password is incorrect. SO frustrating!!!

Email Expert

Re: finding a certain email

OK are you trying to find a thread with a desktop computer using the Comcast webmail UI?  If so, are you on the old email format or the old one?  If you are on the old one, click on "View" in the toolbar, and then on "By Conversation".  If you are on the new one, click on "Sort By" and then on "Conversations".




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