Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,435

members

637

online

36,041

topics

Top

emails

Regular Visitor

emails

I need to know if there is any way of blocking unwanted emails. I have never been to any of the sites for sex sites, dating sites, people I do not know with dirty subject lines and it goes on. I get between 8 to 30 every 2 days. Any help available? Any way to block unwanted email from people that I don't want to email me? Please help

Email Expert

Re: emails

For the spammy emails that make it to your Inbox, keep marking them as spam.  It helps to "train" the filters over time.  Also check to make sure you have the Spam filters turned on.  At the top of the page click on "My Account", and after you have signed in again, click on "Users and Preferences".  Open the Email Settings tab and you will find the Spam fitler there.  If it's green it's already on.  If not click on it to turn it on.

 

As for individuals you want to block, from the Inbox page go to Preferences>>>>>Email>>>>>Email Filters.  There you can set up a filter to just discard particular senders if you like.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 593 views
  • 0 kudos
  • 2 in conversation