ok so. My husband's email was the primary account. We had to get it transferred in a move. The account was closed then reopened in my name which equaled a new account ( don't try to figure that one out) and now he no longer has access to his email. How 1. does he get access to his email or 2. can I just add his email address to my email address so he can just use my log in accout to see his email? any suggestions?
If he had signed into the account at least once in the 90 days before you discontinued service, he should still be able to access it. What happens when he tries to sign in? How long ago did you move?