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email

some how email address are being added to my address book. I go to my address book to delete them but the do not show up. also how do i stop them from being added.?

T U

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Email Expert

Re: email

Are you talking about the address book itself, or the drop-down list you get when you start typing in the To: field of an email you are composing?




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Re: email

when I get ready to send a email

At yhe top of it, : it says to" I hit it  a box drops down with all my emaill address in it. I now have maybe 10 e,aill address I did not put in there, and soome are not even  e mail address

Email Expert

Re: email

Then I would immediately change your password, and secret question and answer.  Your account may have been compromised.  Run a comlete scan of your system with your A/V software to see if it finds anything.   Also, you can call Comcast security and ask them to look at your account---------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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Re: email addresses being adding to me slect email box

No at this time comcasy does not have and answer. They think someone has hacked my email but I have Norton and I change my pass word once a month. Talking to a comcast person he add and false emaill to his email slect address box and then could not fine a way to delete. A this point I am not sure what they are going to do, but he said he would get back to me.

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