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I have moved.  How do I transfer my email address from my previous address to my new address.  I don't want to use the address provided when the tech set my service up at my current address

Email Expert

Re: email

You would have had to effect the transfer before you canceled service at the former address.  When you close your account, the user ID is suspended for 90 days, and then is put back into the available pool of IDs for any other Comcast customer that wants to claim it.  You can call Comcast security to see if they can reinstate it for you at the new address, no guarantees--------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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