Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








email won't delete due to unknown error

New Poster

email won't delete due to unknown error

I upgraded to Windows 10, did not like it and returned to Windows 7.  However, when I tried to delete emails, it refused to do so due to "unknown error"  Used the normal error remedy by the book, but it did not work for me; still cannot delete emails.

Gold Problem Solver

Re: email won't delete due to unknown error

Post the entire error message you are receding...copy and paste into your reply.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

New Poster

Re: email won't delete due to unknown error

After a few days it appears the complaint I registered with Comcast remedied the problem.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 0 kudos
  • 2 in conversation