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email time limits

Regular Visitor

email time limits

my inbox is only saving emails for 2 weeks

how do I correct


Re: email time limits

Are you still in the old email format or the new one?  Look in the address bar of your browser;  if it says Zimbra you're in the old one.  If it says Appsuite you have the new one.  Also, do you have the account enabled on more than one device?