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email seems to be down again

Contributor

email seems to be down again

Getting the same please try again later

New Poster

Re: email seems to be down again

I am having the smae problem. 

Regular Visitor

Re: email seems to be down again

 Same issue yet again but only on my email account under the "new/improved" appsuite.....

Frequent Visitor

Re: email seems to be down again

I just posted again in an older forum post where I mentioned that it's not working at all as well as the continued frustration with this 'new' system.  Perhaps if they really read all of these individual forum posts from everyone they will start to see that everyone is talking about/complaining about the same issues with this system.

http://forums.xfinity.com/t5/Email-Web-Browsing/Comcast-email-is-not-useable/td-p/2829560

 

Frequent Visitor

Re: email seems to be down again

Seems to be working again, I can send and recieve emails it has been down for around 2 hours.

Administrator
Administrator

Re: email seems to be down again

Some customers are having issues with their XFINITY email service. We apologize & appreciate your patience while we work to fix. We will happily provide any updates as they come in. 

 

 

 

**UPDATE 3:48 PM MST**

This issue should now be resolved. If you are continuing to experience problems please let us know. 

 

**UPDATE 12/01/16 8:19 AM MST:**

I have confirmed that if you are still experiencing this issue that you can delete your cache and cookies and reload the email page, this should clear up any lingering issues. Thanks again for your patience.



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Contributor

Re: email seems to be down again

I still have no email in or out.

At what point can we actually count on Comcast to get these outages fixed?

Regular Visitor

Re: email seems to be down again

Still having trouble.  Why does this keep happening?

New Poster

Re: email seems to be down again

I cannot access my mail as of 5:30 PM CST


ComcastJessie wrote:

Some customers are having issues with their XFINITY email service. We apologize & appreciate your patience while we work to fix. We will happily provide any updates as they come in. 

 

 

 

**UPDATE 3:48 PM MST**

This issue should now be resolved. If you are continuing to experience problems please let us know. 


 

New Poster

Re: email seems to be down again

midwest IL 6:04 pm still cannot acces email. opens a blank page circle spins then shows home sign in page again.

New Poster

Re: email seems to be down again

I am on the East Coast and still no access as of 10 PM.  Unable to access my inbox for 11 hours.

New Poster

Re: email seems to be down again

It's a bunch of bull that they say issue should be resolved. Ever since they changed to the "new & improved" email there have been problems, and nothing ever seems to get resolved. Comcast s$cks!!! Point blank.

New Poster

Re: email seems to be down again

Clearing the cache did not fix my problem on the web and email clients do not have cache.

Regular Visitor

Re: email seems to be down again

Yet again email is down, but ONLY the "new/improved" format. Of course it is the one we use for business. All others are the old format and can be accessed with no problems. Absolutely an inconvenience on our business, but not for comcast. I commented about it on 11/30 and it started working, now a week later problems again. 

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