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email program on Macintosh with latest system wants a password now and does not accept my comcast password.

Frequent Visitor

email program on Macintosh with latest system wants a password now and does not accept my comcast password.

I have accessed comcast on the internet to get my email.  My Mac email program won't download the emails and won't accept the password I use to access comcast on the internet.

Email Expert

Re: email program on Macintosh with latest system wants a password now and does not accept my comcast password.

Are you getting an error message saying that the ID or password is incorrect in Mail?  If so, you need to change the password in two places; once for the incoming server, and again for the outgoing smtp server.  Did you try that?  If not, look at these instructions-------------

 

Enabling (SMTP AUTH)

 

Open Mail.app.

Go to Mail > Preferences

Click Accounts > Account Information

Under Account Information look for Outgoing Mail Server (SMTP).

Click on the drop down arrow and select Edit Server List...

Select the existing SMTP server for your domain.

Click Advanced

From the Authentication drop down, select Password

Fill in your Username (e.g. john@example.com) and Password

Click the Test Account Settings button to set the new settings.

Click OK and then close the preferences window.

Click Next then Finish.

Save the changes, and try sending mail again

 

 

But Mail should auto-configure the account for you after you input your user ID and password, as it will detect Comcast accounts as IMAP compliant by default.




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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I am not a Comcast employee.

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Mark an Answer!solution Icon

Frequent Visitor

Re: email program on Macintosh with latest system wants a password now and does not accept my comcast password.

Thank you for your help.  Now I will go to work and try your suggestions.

Frequent Visitor

Re: email program on Macintosh with latest system wants a password now and does not accept my comcast password.

I got so frustrated working with all the settings required on Mail for the Mac I abandoned the email programs and go directly to Comcast email on the Internet and now prefer it.   This method also keeps me from getting some emails on my laptop as well as some on my desktop computer.  Thanks for your help.

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