Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,934

members

1,592

online

29,434

topics

Top

email on iphone not working since upgrade, was using "mail.comcast.net" as host. new host?????

New Poster

email on iphone not working since upgrade, was using "mail.comcast.net" as host. new host?????

Since Comcast change the email on infinity I had not received any of my comcast emails on my iphone.

The path I have been using is mail.comcast.net as host.

Has the host server changed?????

Email Expert

Re: email on iphone not working since upgrade, was using "mail.comcast.net" as host. new h

Comcast email is IMAP compliant by default.  Did you have the phone set up using POP3?  The correct incoming server should read "imap.Comcast.net  The settings are here----------------

 

https://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/?

 

Try deleting the account from the phone, then recreating it from scratch.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: email on iphone not working since upgrade, was using "mail.comcast.net" as host. new h

did not work

worked with comcast directly

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 268 views
  • 0 kudos
  • 2 in conversation