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email nondelivery

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email nondelivery

Some of my emails are not being delivered and I don't get a bounce back notification. Addresses are autocompleted from my address book and are correct. This started happening after my internet service was disrupted for two days in June. Comcast rep told me the problem is on my end, but I disagree. Recent nondelivered emails have been sent to a private gmail account and a large commercial publishing company I freelance for. The nondelivery is sporadic; sometimes my emails to the same address get delivered and sometimes they don't. Have not been able to discern a pattern.

Official Employee

Re: email nondelivery


esbr wrote:

Some of my emails are not being delivered and I don't get a bounce back notification. Addresses are autocompleted from my address book and are correct. This started happening after my internet service was disrupted for two days in June. Comcast rep told me the problem is on my end, but I disagree. Recent nondelivered emails have been sent to a private gmail account and a large commercial publishing company I freelance for. The nondelivery is sporadic; sometimes my emails to the same address get delivered and sometimes they don't. Have not been able to discern a pattern.


Can you try again, and let me know via private forum message the recipient addresses and dates involved?

 

Thanks,


ComcastDaveL





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