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email help

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email help

I need some help with my email. The other day I went to delete a bunch of checked email. Instead I ended up hitting the "spam" tab and the result was moving those emails into my spam folder. I quickly went into my spam folder and marked those emails as "not spam". The problem is now none of those emails are getting to me. They are not in my inbox or spam folder and these are emails that are sent daily. Is there a way to start receiving these emails again or do I have to go to each website and sign up again. Thank you in advance for any help.

Email Expert

Re: email help

Marking something as spam only one time would not normally start blocking that domain immediately.  It usually takes some time and being marked quite a few times for that to happen.  I just did a test sending from another email account I have to my Comcast account and doing what you described.  A second test message came through OK.  Also, marking anything as spam would not unsubscribe you from a website.  There is nothing preventing them sending to you.  So something else is going on.  I suggest you call Comcast security and have them see if they can find a blocking issue for your account-----------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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Re: email help

Thanks Latoque. I will try that. Your explanation is exactly what I thought but I could not understand why all these emails stopped and it seemed to coincide with my mistake of marking them.

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