dbl1234 wrote:
Email problem for more than 48 hrs. I am unable to receive email, but can send. Still waiting for a fix. Comcast says everything looks good. This is absolutely not a problem on my end!
You might have the SAFE LIST enabled in error. To check:
Click on My Account while signed in.
Click on Users and Settings tab
Click on the Username with the problem
Click on Email settings
Scroll down until yiu get to THE SAFE LIST
Look to see if the arrow is green. If it is, the safe list us on. Click to shut it off.
The Safe List will only allow email listed in the list to come through, everything else is deleted.
If that isn't the issue,
post back which browser/ version you are using and clear your cache too.
Post back.
CC
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
