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email appearance

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email appearance

The new appearance of Xfinity email has not changed for all members of my family.  Two out of four of my family members have the new appearance and two do not; any suggestions as to why?

Jim

Email Expert

Re: email appearance

I was one of the volunteers who signed up for the new format when it was in (kind of still is) in beta.  I have three Comcast email accounts, only one of which is in the new format.  I have no idea when the other two will get migrated.   It was originally given that they intend to have everyone migrated "early in the next year".  I really don't know how they are choosing existing customers for migration at any particular time.  All new Comcast customers are automatically set up with the new format. 




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Regular Visitor

Re: email appearance

Thanks for the response.  I too was under the impression all would be converted by year end; guess it's a wait and see!

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