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email account

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email account

I'm moving to an area of the country that is not supported by Comcast (imagine that).  I have a lot a saved emails in my account and when I cancel service with Comcast, I'll lose my email address.  Is there some way to transfer these save mailbox items to a new email account or just export them to a file?

Service Expert

Re: email account

The best way to save all your mail:

 

If you use Xfinity Connect (online email access) and have mail and folders you want to save, you will have to download and install an email client. Configure it to work with Comcast mail servers so that mail will be downloaded from the server and stored on your computer.

 

Examples of email clients are Windows Live Mail, Thunderbird (both free), Outlook (included with Microsoft Office which has to be purchased)

 

With folders, you will have to re-create them in the client, move contents to inbox of Xfinity Connect, download to client and move them to the newly created folder. If you have a lot of emails that can be a hassle.

 

The solution to make it easier is to set the client up as IMAP, which will unify the client with webmail. All folders will automatically be downloaded to the client.

 

Whatever the client, there will be an option to set up as IMAP or POP. Choose IMAP.

 

If needed these are the IMAP server settings

 

Incoming server: IMAP.comcast.net

Incoming Port is 993 with SSL ON

Outgoing Server:  SMTP.comcast.net

Outgoing Port is 465 with SSL On

Under the server tab:  this server requires Authentication Must be checked

Do NOT check SPA ( secure password authentication)

 

You will also need to export the address book then import into the client.




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