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email access when account canceled

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email access when account canceled

Hi - If I cancel my comcast service due to moving and no longer needing comcast service because I'm moving somewhere that already has comcast service set up, do I also lose my comcast email account? Thanks!

Service Expert

Re: email access when account canceled


BHoops wrote:

Hi - If I cancel my comcast service due to moving and no longer needing comcast service because I'm moving somewhere that already has comcast service set up, do I also lose my comcast email account? Thanks!


Yes, I believe you do...  Comcast does not keep your email account after you have discontinued services...  You can call into Comcast and discuss with them your options...

 

-=Ray=-




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Official Employee

Re: email access when account canceled

You can contact Customer Service to perhaps transfer the email address.  Explain thoroughly, and make sure the other account holder is available to answer questions.





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