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e-mails

I am no longer a comcast customer. I cancelled comcast service on 6/3/15. How long b/4 comcast e-mail is no longer avaiable? I am still getting e-mails even though I have changed my e-mail address. Can I close it or does it eventually close on its own.

Email Expert

Re: e-mails

When you cancel service, the email is supposed to be suspended for 90 days, and then the user ID is put back into the pool of available IDs for any other customer that wants it.  But the account could still be running in the background.  It should still work until the end of the 30 days after your last bill was paid.  No guarantee though, and I sure wouldn't rely on it for anything.  But yes----at some point the account will be unusable.




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