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Regular Visitor

e-mail

Are older e-mails automatically deleted from my mail box?  I only have Aug and Sept e-mails in my inbox.

Gold Problem Solver

Re: e-mail

Email in the Xfinity Connect webmail Inbox is deleted according to the settings in Preferences / Email / Email Deletion Schedule.

 

Make sure email programs (ex: Outlook, Mac Mail) and mobile devices (smartphones, tablets) are not deleting the mail because of a "Delete after xxx days" or similar setting. The "Email Deletion Schedule" settings in Xfinity Connect do not protect messages from being removed by email programs or mobile devices.

Regular Visitor

Re: e-mail

Thank you!

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