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e-mail text

Regular Visitor

e-mail text

I seem to have lost the ability to change font size, color etc for my e-mail text.  Is there a menu bar I can get for my e-mails?

Email Expert

Re: e-mail text

Are you using the default Full version of Xfinity Connect?  Can you not see the toolbar in the compose page?




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Regular Visitor

Re: e-mail text

Yes, I am using the Full Version, but when I click on New to compose, there is no menu bar that allows me to change font size color or bold underline etc.

Email Expert

Re: e-mail text


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.

If you are using IE 10 or 11, make sure Compatibility mode is enabled for comcast.net. You will find it in IE under "Tools". If you are having the problem in Chrome, try resetting it to it's defaults.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Mark an Answer!solution Icon

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