Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,118

members

1,425

online

29,293

topics

Top

deleting the e-mail address that is kept in memory, not in address book

New Poster

deleting the e-mail address that is kept in memory, not in address book

How do I delete e-mail addresses that I do not want? They are not stored in my address book,   but pop up when I am writing an e-mail address.  Example;  I type the letter 'B' and a half dozen address with pop up,  some have 'forget' next to them which delets that single addres,  how do I get rid of the others that I do not want but do not have 'forget' next to the address? 

Gold Problem Solver

Re: deleting the e-mail address that is kept in memory, not in address book

Chou can't.  It is part of the system...However, they will drop off on their own over time.

 

It only occurs if you reply yo an email that is nit in your address book.

I know many customers do not like this feature and have already inquired what it exists.

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 271 views
  • 0 kudos
  • 2 in conversation