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comcast email address book

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comcast email address book

I use comcast email server based, i.e. not outlook or outlook express. I make changes to my address book -- delete contacts and update email ID's but they do not get reflected in the address book list when I am addressing an email.

 

Email Expert

Re: comcast email address book

Assuming you are still using the older Comcast email format-----------------

 

Try having the address book re-synced. You need to send an email to helpme@sv.comcast.com In the subject line put "Need Slow Sync of Address Book". In the body of the message describe the problem, and make sure you include the email address with the problem. It can take up to 24 hours for the re-sync to work.

The address book is actually supplied by a company called Plaxo. There are separate copies in the Full and Lite versions of Xfinity Connect, and they are supposed to be synced with each other. Once in a while they can get out of sync and it will cause these kinds of problems.




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