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comcast blocking outgoing e-mail to Germany

Frequent Visitor

comcast blocking outgoing e-mail to Germany

I can't send e-mail to 2 of my cousins in Germany. Please help!

 

 

Customer Expert

Re: comcast blocking outgoing e-mail to Germany


gabrenya wrote:

I can't send e-mail to 2 of my cousins in Germany. Please help!

 


Have you tried from both the web-based mail program and your email client (I'm guessing Mac Mail since you first posted in the Macintosh part of the forum)?

 

Do you get an error message or do the emails just not arrive?




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Re: comcast blocking outgoing e-mail to Germany

The e-mails just don't arrive and I am being informed that delivery has been abandoned after a few seconds by mailer Demon.I

I use comcast.net

Email Expert

Re: comcast blocking outgoing e-mail to Germany

Call Comcast security and ask them about it.  But I would think the problem is at the domain you are sending to.  We see the occasional question like this from people sending to other countries from a Comcast account----------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Frequent Visitor

E-mail to Germany

Hi Beth,

I was unable to answer you right away but I am here now. My Problem is still the same. I have 2 cousins in Germany that can reach me but my email to them is non deliverable, so I am being told. They are 2 different emails so the domain should be different, right?

It would be really great if you could solve this.

 

Thank you,

D

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