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change email from pop to imap galaxy S7

New Poster

change email from pop to imap galaxy S7

Anyone know how to change email from PO to IMAP on a Galaxy S7?

 

Email Expert

Re: change email from pop to imap galaxy S7

You don't convert an account from POP to IMAP.  You just re-create the account with IMAP using the same sign-in credentials, and then go back and delete the POP versioin.  Take a look here for the S7-----------------

 

http://thedroidguy.com/2016/03/samsung-galaxy-s7-email-account-set-management-comprehensive-guide-10...




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New Poster

Re: change email from pop to imap galaxy S7

I came to the same conclusion but found I had to remove my original POP account first since the IMAP account uses the same login credentials.  I could not change the account setting from POP to IMAP.  I could not add a new account with the same credentials using IMAP.  The only solution was to delete the POP account then add the IMAP account.

Email Expert

Re: change email from pop to imap galaxy S7

I'm glad you were able to get it sorted out.  But it sounds odd to me.  I use Apple Mail on my desktop, and I have an iPhone, and I didn't have to do that.  Maybe it's peculiar to Android devices?




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New Poster

Re: change email from pop to imap galaxy S7

My computer is a Mac and the process was pretty smooth.  Create new IMAP account, copy POP inbox, sent items etc to the corresponding IMAP folders, then delete the POP account.  On my S7 phone that option was not available so I had to delete the POP account before adding the IMAP one.  Ah, the joys of multiple platforms & operating systems.  Thanks for your help.

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