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change device from inactive to active in Xfi

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change device from inactive to active in Xfi

Some of my devices show as inactive in Xfi, even thought they are used every day. How do I fix that?


Accepted Solutions
Official Employee

Re: change device from inactive to active in Xfi

Hi, syoell - Inactive devices are those which are not currently connected to your network. You can find more information here: https://www.xfinity.com/support/internet/personalize-customize-hnetwork-xfi/


All Replies
Official Employee

Re: change device from inactive to active in Xfi

Hi, syoell - Inactive devices are those which are not currently connected to your network. You can find more information here: https://www.xfinity.com/support/internet/personalize-customize-hnetwork-xfi/