Xfinity plant
Xfinity globe
Community Forum

cannot get into my emails

New Poster

cannot get into my emails

please help cannot get into my emails must pay my bills

Expert

Re: cannot get into my emails

Exactly what happens when you try to sign in?  Are you getting any error message or what?

Contributor

Re: cannot get into my emails

Now I can't get into my email inbox.  I log in to my email accounts and it takes right back to the comcast.net home page.

Expert

Re: cannot get into my emails


newjerseycup wrote:

Now I can't get into my email inbox.  I log in to my email accounts and it takes right back to the comcast.net home page.



Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.