Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,498

members

1,093

online

36,062

topics

Top

cannot attach file from my computer to email

New Poster

cannot attach file from my computer to email

created a doc revision, named it but cannot attach it, get the red stop sign.  doc was in edit mode, any suggestions

Email Expert

Re: cannot attach file from my computer to email

Is the revision a copy, or did you actually change the original and rename it?  If you still have the original, can you attach that to the email?  I'm assuming these are .docx files?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: cannot attach file from my computer to email

Enabled editing, changed text, renamed file, saved to my pic. Just would not attach. Said "select file to upload". Have used this system many times. Finally I activated outlook and had success. The recipient uses Outlook. Also dragged and dropped but recipient could not open. Mystery
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 244 views
  • 0 kudos
  • 2 in conversation